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Return, Cancellation and Exchange

Return Policy You may return the product you purchased within 7 days of receipt provided that it has not been used (except scarf, bag), the label has not been ripped off and the salable feature has been lost. You can send the reason for returning the product by typing in the description section under the bills. When sending the product to us, do not forget to send it with the cargo we deal with. Return Procedure for Scarf and BAG Scarf and Bag for the products in the categories; If the label has not been torn, untested, or unused, you can return the product on condition that it is delivered to the cargo within 24 hours from the date of receipt.

يYou may send your return package with your local postal service of your choice. Shipping fee will be covered by Customer.

You can return the product by using the first address in the upper left side of the bill.

The return of our gift items may vary according to campaign conditions. You can get detailed information by reaching the Customer Service or by sending an email to destek@armagangiyim.com.tr

Updates regarding your return(s) are provided by SMS and e-mail.

You can contact your bank with the reference code sent by SMS during the returns process. If you still cannot see your refund in your bank account, please email destek@armagangiyim.com.tr

We do not accept exchanges, you can return your items within 14 days. Meanwhile you may wish to place a new order.

For cancelled orders, (before your order is shipped) the full amount paid will be refunded, incl. shipping fee

If the item(s) you would like to purchase are in stock, you can place a new order

For defective or damaged items sent by our company, a coupon code is provided. If your item does not have a defect and you have used your right of withdrawal for this order, a coupon code is not provided.

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Customer Service

You can contact us to place orders or for questions about your existing order, everyday from 09:30 - 18:00 +90 212 247 75 19